The Virtual Assisting business has been making noise for quite some time now. In the Business Process Outsourcing venture in the Philippines, virtual assisting has been another addition to the more popular call centers and medical transcription business enterprises. A lot must be wondering what Virtual Assistants do. If call center agents receive calls for orders or complaints and process orders and medical transcriptionists transcribe voice recordings then how does a virtual assistant function in a certain business?
Below is a list of tasks, I, as a Virtual Assistant has been doing for almost 4 years now. I will discuss every one of it in a separate blog in the coming days.
- phone/email/chat support
- preparing documents and spreadsheets
- sending and receiving emails
- email management
- voicemail retrieval
- receiving inbound calls and making outbound calls
- transcribing minutes of meetings and dictations
- online research
- appointment setting
- data entry/data processing
- simple/basic bookkeeping
- technical/creative writing
- researching flight schedules
- processing orders and shipments online
- CRM Management
- Blog Commenting
- internet marketing
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1 comment:
Virtual Assistant are professional having the same work load of a traditional secretary, though they are on their own yet they are flexible and well trained capable of getting the job done......very nice article
Virtual Assistant Business
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